Terms of Service

Last updated: March 2026

Agreement to Terms

By accessing or using the VitaliZen website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree, do not use our site or make purchases.

Products and Pricing

All product descriptions, images, and pricing are provided in good faith and are subject to change without notice.

We reserve the right to:

• Correct errors in product descriptions or pricing
• Update product availability
• Limit quantities on orders
• Refuse or cancel orders at our discretion

Orders and Payment

Orders are confirmed after payment is successfully processed.

We accept:

• Major credit cards (Visa, Mastercard, American Express)
• PayPal
• Shop Pay

All prices are listed in USD.

Shipping and Delivery

Orders are typically processed within 1–3 business days.

Delivery times are estimates and vary by destination. See our Shipping Policy for full details.

We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.

Returns and Refunds

We offer a 30-day return policy from the date of delivery.

See our Refund Policy for full details and instructions.

Product Use

Cooling Relief Cap is intended for personal cooling comfort and self-care use.

Important disclaimers:

• This product is not a medical device
• It is not intended to diagnose, treat, cure, or prevent any medical condition
• Follow safe use instructions
• If heating the product, avoid overheating
• Discontinue use if irritation or discomfort occurs

Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for misuse, improper use, or allergic reactions
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the product

Use the product at your own discretion.

Intellectual Property

All content on this site, including text, images, logos, and graphics, is the property of VitaliZen and is protected by copyright and trademark laws.

You may not copy, reproduce, or distribute our content without permission.

User Conduct

You agree not to:

• Use our site for unlawful purposes
• Attempt to disrupt or harm our site
• Impersonate others or provide false information

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date.

Continued use of the site after changes constitutes acceptance of the updated terms.

Governing Law

These Terms are governed by the laws of the jurisdiction in which VitaliZen operates.

Contact

For questions about these Terms of Service, contact us via our Contact page.