Privacy Policy

Last updated: March 2026

Overview

VitaliZen ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you visit our site or place an order, we may collect:

Order Information:

• Name
• Email address
• Shipping address
• Billing address
• Payment information (processed securely through our payment providers)
• Phone number (if provided)

Device and Usage Information:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Communicate promotions or updates (if you opt in)
• Improve our website and services
• Detect and prevent fraud

Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Payment processors (Shopify Payments, PayPal, etc.) to complete transactions
• Shipping carriers to deliver your order
• Service providers who help us operate our store
• Legal authorities if required by law

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze site traffic
• Improve user experience

You can control cookies through your browser settings.

Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us via our Contact page.

Children's Privacy

Our site is not intended for individuals under the age of 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, contact us via our Contact page.