Shipping Policy

Last updated: March 2026

Processing Time

We aim to process all orders within 1–3 business days after payment confirmation.

Delivery Time

Once shipped, delivery typically takes 6–12 business days depending on:

• Destination
• Local carrier performance
• Customs processing (for international orders)
• Seasonal demand

These are estimates, not guarantees.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your shipment's progress.

If you do not receive tracking within 3 business days of placing your order, please contact us.

Shipping Delays

Delivery times may be affected by:

• Peak holiday periods
• Weather conditions
• Customs delays
• Carrier disruptions

We fulfill orders as quickly as possible, but we cannot guarantee exact delivery dates.

Lost or Stolen Packages

If your tracking shows the package was delivered but you did not receive it:

• Check with neighbors or building management
• Confirm the shipping address was correct
• Contact us within 7 days of the delivery date

We will work with you to resolve the issue.

International Orders

For orders outside the United States:

• Delivery times may be longer
• You may be responsible for customs fees, duties, or import taxes
• These fees are not included in your order total

Address Accuracy

Please double-check your shipping address before placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Questions?

For shipping questions, visit our Contact page or email us with your order number.