Refund Policy
Refund Policy
Last updated: March 2026
30-Day Return Policy
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return, your item must be unused or gently used, in its original condition, and returned in accordance with our review process.
How to Request a Return
Before sending anything back, please contact us first through our Contact page with:
- Your order number
- The email used at checkout
- A brief explanation of the issue
We will review your case and provide the correct next steps.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days of delivery with:
- Your order number
- Clear photos of the issue
- Description of the problem
We will work with you to resolve it promptly.
Refund Processing
Once we receive and approve your return, refunds are processed back to your original payment method within 5–10 business days.
Processing times can vary depending on your bank or payment provider.
Non-Returnable Situations
We reserve the right to deny refunds or returns in cases of:
- Misuse or damage beyond normal use
- Items returned outside the 30-day window
- Items returned without prior contact and approval
Exchange Policy
We currently do not offer direct exchanges. If you need a different color or quantity, please process a return for a refund and place a new order.
Questions?
If you have any questions about our refund policy, contact us via our Contact page and we will be happy to help.